Dental Practice

WEBVTT 00:00:06.067 --> 00:00:10.500 Hi, my name is Dr. Joe Rota, and I'm a Dentist in Colorado Springs. 00:00:10.501 --> 00:00:13.639 I've been here for more than 47 years. 00:00:13.640 --> 00:00:17.467 I have a passion for dentistry, and I love what I do. 00:00:17.468 --> 00:00:18.967 One of the things we offer 00:00:18.968 --> 00:00:21.425 that really makes a difference in our practice 00:00:21.426 --> 00:00:26.542 is that I am a certified doctor for administering conscious sedation. 00:00:26.543 --> 00:00:30.358 It alleviates a lot of concerns that patients might have. 00:00:30.800 --> 00:00:33.050 The biggest thing is the people that are here. 00:00:33.300 --> 00:00:35.425 We're very warm and welcoming. 00:00:35.483 --> 00:00:38.292 We're very concerned about caring for our patients 00:00:38.293 --> 00:00:39.317 in the best way. 00:00:39.318 --> 00:00:42.217 We want to provide the patient with the best care, 00:00:42.358 --> 00:00:43.867 with the best services, 00:00:43.883 --> 00:00:47.175 and at the same time, treat them like they're our friends, 00:00:47.176 --> 00:00:50.141 that I think is the way I want to be treated 00:00:50.142 --> 00:00:52.317 when I walk into a medical facility. 00:00:52.775 --> 00:00:58.333 When people enter our office, I think the first thing that they see is, 00:00:58.334 --> 00:01:01.575 "Wow, this is really a different reception area." 00:01:01.842 --> 00:01:03.599 When the patient walks in, 00:01:03.842 --> 00:01:06.342 I think there's a little bit of a wow factor. 00:01:06.642 --> 00:01:09.950 We try to make it feel like they're a guest in our office, 00:01:09.951 --> 00:01:10.733 which they are. 00:01:10.900 --> 00:01:15.674 I think Dr. Rota's highest goal is two things. 00:01:15.675 --> 00:01:18.669 One is to make sure the patient knows 00:01:18.670 --> 00:01:23.492 that we really, truly care about them and want them to be healthy and happy. 00:01:23.880 --> 00:01:29.282 The other goal is providing the highest level of care that we can. 00:01:29.283 --> 00:01:31.542 That's why we have the great technology here. 00:01:31.825 --> 00:01:35.467 Dr. Rota is very technically adept. 00:01:35.680 --> 00:01:40.666 When he showed me all the gadgets and gizmos that he uses 00:01:40.667 --> 00:01:44.892 to make crowns and other forms of dental apparatus, 00:01:45.000 --> 00:01:46.300 I was really impressed. 00:01:46.350 --> 00:01:48.599 We sit down and learn about our patients. 00:01:48.600 --> 00:01:51.066 Barriers that might you have to get in dental care. 00:01:51.067 --> 00:01:52.550 Are you afraid of dentistry? 00:01:52.720 --> 00:01:54.467 Is cost a concern? 00:01:54.692 --> 00:01:58.083 There were issues that would have probably caused me to lose my teeth 00:01:58.425 --> 00:02:03.991 that he was able to fix, and so that now, I feel like I have good dental health 00:02:03.992 --> 00:02:05.936 and that I'll be able to keep most of my teeth 00:02:05.937 --> 00:02:07.025 for the rest of my life. 00:02:07.417 --> 00:02:12.150 We get an understanding of why the patient came to visit us. 00:02:12.242 --> 00:02:18.475 I think that's important because I need to know what my patients expect to be. 00:02:18.476 --> 00:02:21.250 We try to make sure that you know 00:02:21.251 --> 00:02:25.869 that you're not just a number or an insurance policy to us. 00:02:25.870 --> 00:02:28.158 You are somebody that we care about. 00:02:28.159 --> 00:02:30.111 Patients really love our staff. 00:02:30.112 --> 00:02:32.919 First of all, the staff was very friendly. 00:02:32.920 --> 00:02:34.608 We really enjoyed the staff. 00:02:34.880 --> 00:02:36.750 They were very welcoming for us. 00:02:36.751 --> 00:02:39.150 Dr. Rota was very thorough. 00:02:39.433 --> 00:02:42.658 I continued to train them, and I continued to send them 00:02:42.659 --> 00:02:44.033 to continue the education 00:02:44.034 --> 00:02:48.383 so that they're the most knowledgeable people I can work with. 00:02:48.475 --> 00:02:50.375 I never was uncomfortable. 00:02:50.558 --> 00:02:56.357 I never experienced enduring pain after any filling or crown or anything. 00:02:56.358 --> 00:03:00.483 It actually is fun coming to see Dr. Rota. 00:03:00.492 --> 00:03:02.475 That makes all the difference in the world to me 00:03:02.476 --> 00:03:08.017 that we can provide that care and response from our patients.